Answers to technical questions.

Find support, log bugs, request features, and explore the IoT's complementary online support communities.

mbed kits

Find Support


The best hardware help comes straight from the source.

Or check our hardware page

Coding and the API

For code and programming questions, pose them to the Xively community on Stack Overflow.

Many of our engineers actively participate in responding to questions there, alongside topic experts in various programming languages and hardware platforms under the 'Xively' tag. It's a great place to troubleshoot code you’ve been working on, and look for related questions.

For technical questions that don't contain code and aren't answered by the API Docs, check the FAQs under 'Using Xively'.


For feature requests or bug reporting on our libraries, please file an issue in that library's issue tracker on Github.

Feedback & Suggestions

Feature Requests

Have an idea for our next big feature? Get in touch with your idea, we're always growing!.

Bug Reports

If you've found a bug on, (not with the libraries - see above for those) let us know.

Tell us about your project

You just released the next big product that's built on Xively or launched the next successful Internet of Things kickstarter campaign? Get in touch and have your product on our Showcase.

Still Wondering?


Questions about Xively itself, accounts, or something you haven't found elsewhere?

Try the 'Using Xively' section of our FAQs.

Support Channels

If you're still in search of an answer, you can send an inquiry to us here. Please note that we do experience high volumes of inquiries.