Solutions by Business Opportunity

It's often difficult to envision all of the potential ways that your connected product or solution can improve your business. Having completed numerous technology implementations over the past several years, LogMeIn’s Xively business consultants are in a unique position to see different applications that cut across various industries. We've come up with an ever-evolving list of use cases based on a core set of data measurements that various connected devices can produce over their lifetime.

Device capabilities vary depending on the types of sensors embedded, with some being very limited (such as a thermometer) and others being very advanced (such as a smartphone). Xively's capabilities are not limited by the list below - in fact our systems integrators are working with new types of sensors, actuators and applications every day.

Solutions by Vertical
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Predictive Maintenance
Predictive Maintenance

Whether your manufacturing plant is located in China or Chattanooga, shortening the break-fix cycle by days or even hours can save your company a nontrivial amount of time and money. Xively helps manufacturers use the IoT as a preventative maintenance tool that opens a new realm of predictive insight by reducing or eliminating machinery downtime. IoT is enabling a new generation of AI, machine learning, and statistical prediction methods to be used on practical internal operations data. Imagine being able to automatically receive an alert on your tablet that says “Warning: Part X on Machine Y has a 96% probability of breaking within 24 hours. Would you like to send a part order request now?” The part arrives and a service team is scheduled at the same time. The result? On-time production and shipments integrated into your CRM/ERP system.

Supply Chain & Logistics
Supply Chain & Logistics

Every industry under the sun is continually thinking of ways to improve its supply chain process. As supply and demand logistics become more global and complex, tight business process integration is not an option. Xively helps your business think through the entire chain from raw material suppliers to end customers in order to save time and money and minimize stress points throughout your entire supply chain management process. The more equipment, vehicles and goods become connected, the more lucid your business insights become. Being able to centrally track assets and predict maintenance or inventory needs in one place is no longer a pipe dream.

Device Lifecycle Management
Device Lifecycle Management

Knowing everything about what a device can do, what its current lifecycle and state status is, who it can talk to, and who can talk to it, are all important issues when dealing with a connected product or operation. Xively has built its device management web tools with these and other requirements in mind so that you can easily provision devices, create device batches, and set what types of data and devices your application(s) can access. We make it easy to manage device and user access groups in order to quickly scale and automate your device management process. 

Remote Service & Support
Remote Service & Support

No matter how hard you try to keep your hardware and software error-free, the likelihood that your device will need firmware, security, or other types of updates is almost certain. With Xively you can remotely support just about any device from anywhere in the world. This means that you will no longer require customers to ship back malfunctioning products for diagnosis and service, or have to send field technicians to an oil rig in subarctic regions in order to troubleshoot a software bug.

Risk & Compliance Management
Risk & Compliance Management

Each business has a unique set of regulations and risk management protocols that it needs to adhere to. For example, companies building IoT-enabled healthcare products are often asked about HIPAA compliance as well as their positions on data privacy. Every stage of the process – from user or line of business application to device hardware – has its own security criteria that need to be addressed properly based on your industry’s compliance rules. Xively has extensive experience in understanding these numerous areas of security, as well as the ability to turn chain of custody issues into profit. With customers wanting greater transparency into where their products or food comes from, having digital proof of an item’s history can be a competitive differentiator.

Unified Analysis & Automation
Unified Analysis & Automation

The Internet of Things is creating a deluge of Little Data amassed over a vast number of devices and time periods – all adding up to become a very different kind of real-time Big Data problem. Once you realize how quick and simple it is to connect devices to Xively, the next logical step is to think, “What can I do with all this new information”? Finding new insights with advanced machine learning or statistical methods are the means by which predictive maintenance goes from being a theoretical idea to actual, actionable outputs from Bayesian or neural network clustering algorithms running in real-time on your data. Now you can close the feedback loop by automating action both to and from devices and apps. What new business understanding and product action capabilities will come from your Xively-enabled product or operation?

Experience-Based Billing
Experience-Based Billing

Connecting a product to the cloud with Xively opens up new revenue opportunities that were unheard of before the IoT. Now, instead of product sales being the end of customer transactions they become just the beginning. Customers can now be charged by use, monthly subscription, or their own interaction with a product in order to better suit their needs. In order to make the entire process seamless, Xively works closely with Salesforce.com and other CRM and ERP systems providers to integrate directly with your existing line of business systems.